How will I know if my order has been confirmed?
We will keep you updated continuously throughout the process. Once we receive and accept your order, you’ll be notified via email.
Is it safe and secure to provide my credit card information on thewinterjacket.com?
Yes Ofcourse. We never store or save your credit card information with us. We use SSL encryption to ensure whatever information you provide us with. SSL makes sure to protect your credit cards information from any misuse.
Can I keep track of my order online?
You can login to your account to track your order. After shipment you will receive an email containing details in it. In case of any problem, just contact us at contact@thewinterjacket.com with your order number.
What type of information do I have to provide while checking out?
We need your name, your billing address, shipping address, credit card information and that’s it.
Which Payment Methods do you Accept?
You can pay us via stripe. We accept all types of Cards of Australia and United States including American Express, Diners Club, MasterCard, Maestro, Visa Card, JCB and UnionPay.